Types of Hotels or classification of
hotel by type
Hotels are classified according to the hotel size,
location, target markets, levels of service, facilities provided, number of
rooms, ownership and affiliation etc.
1. Size - Or number of rooms
- Under 200 rooms
- 200 to 399 rooms
- 400 to 700 rooms
- More than 700 rooms
These categories enable hotels of similar size to compare
operating procedures and statistical results .
2. Target Markets
Hotel targets many markets and can be classified
according to the markets they attempt to attract their guests. Common type of
markets include business, airport, suites, residential, resort , timeshare ,
casino , convention and conference hotels .
Business Hotels:
- These hotels are the largest group of
hotel types and they primarily cater to business travellers and usually located
in downtown or business districts . Although Business hotels primarily serves
business travellers , many tour groups, individual tourists and small
conference groups find these hotels attractive. Guest amenities at business
hotels may include complimentary newspapers, morning coffee, free local
telephone calls , Break fast etc.
Airport Hotels:
- These type of hotels typically target
business clientele, airline passengers with overnight travel layovers or
cancelled flights and airline crews or staff. Some hotels might give free
transport between hotel and airport . Some Ariport hotels also charges the
guest by hour instead of normal daily night charges.
Suite Hotels:
- These kind of hotels are the latest trend
and the fastest growing segments in the hotel industry . Such hotels have a
living room and a separate bedroom. Professionals such as accountants, lawyers,
business men and executives find suite hotels particularly attractive as they
can work and also entertain in an area besides the bedroom.
Extended Stay Hotels:
- Extended stay hotels is somewhat
similar to the suite hotels , but usually offers kitchen amenities in the room
. These kind of hotels are for longstayers who wants to stay more than a week
and does not want to spend on hotel facilities.
Serviced Apartments:
- Serviced Apartment / Residential
hotels provide long-term or permanent accommodation for Guest. Usually guest
makes a lease agreement with the hotel for minimum of one month up to a year.
Rooms generally include living room , bedroom, kitchen , private balcony ,
washing machines , kitchen utensils etc. Unlike normal hotels Serviced
apartment only provide weekly one housekeeping service.
Resort Hotels:
- Resort hotels are usually located in the
mountains, on an island , or in some other exotic locations away from city's .
These hotels have recreational facilities , scenery , golf , tennis , sailing ,
skiing and swimming . Resort hotels provide enjoyable and memorable guest
experiences that encourage guest to repeat to the resort.
Bed and Breakfast / Homestays :
- These are houses with
rooms converted into overnight facilities , this can size up to 1 to 10 guest
rooms . They are also known as 'Home Stay's'. The owner of the B&B usually
stay on the premises and is responsible for serving breakfast to guest .
Timeshare / Vacation Rentals:
- Another new type or
segment of the hospitality industry is the timeshare hotels. These are
sometimes referred to as " Vacation-interval" hotels . Timeshare
hotels are where the guests who purchase the ownership of accommodations for a
specific period.These owners may also have the unit rented out by the
management company that operates the hotel.
Casino Hotels :
- Hotels with gambling facilities are
called Casino Hotels .Although the food and beverage operations in casino is
luxurious their functions is secondary to and supportive of casino operations.
Conference and Convention Centres:
- These type of hotels
focus on meeting and conferences and overnight accommodation for meeting
attendees. They also provide video confrencing facility, audiovisual
equipments, business services , flexible seating arrangements , flipchart etc.
These hotels mostly located outside the metropolitan areas and have facilities
like golf , swimming pools , tennis courts , fitness centres , spas etc.
3. Levels Of service
World class service:
- These are also called luxury /
Five Start hotels , they target top business executives, entertainment
celebrities , high- ranking political figures, and wealthy clientele as their
primary markets . They provide upscale restaurants and lounges , Valet,
concierge services and also private dining facilities .
Mid-Range Service:
- Hotels offering mid-range or
otherwise 3 to 4 star hotels service appeal the largest segment of the
travelling public . This kind of hotels does not provide elaborate service and
have a adequate staffing . They also provide uniformed service , food and
beverage room service, in room entertainment's and also Wi-Fi etc.
Budget / Limited Service:
-These hotels provide clean ,
comfortable , safe , inexpensive rooms and meet the basic need of guests .
Budget hotels appeal primarily to budget minded travellers who wants a room
with minimum services and amenities required for comfortable stay, without
unnecessary paying additional cost for costly services.
4. Ownership and
Affiliations
Independent / Single Owner Hotels :
- They do not have
identifiable ownership or management affiliation with other properties. Example
for the same would be family owned and operated hotel that is not following any
corporate policies or procedures.
Chain hotels :
- Hotels which are part of a hotel chain
and these kind of ownership usually imposes certain minimum standards, rules ,
policies and procedures to restrict affiliate activities . In general the more
centralized the organization tge stronger the control over the individual
property .

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